Identify and Prioritize the Critical Success Factors for Implementing Project Management in Metro Construction

Document Type : Original Article

Authors
Seyed Hosein Seyedi 1
Payam Farhadi 2
Farhad Ranjbar 3
Mohsen Lotfi 2
1 Department of Management, Zand Higher Education Institute, Shiraz, Iran.
2 Department of Industrial Engineering and Management, Shahrood University of Technology, Shahrood, Iran.
3 M.Sc., Student, Construction Project Management, Apadana Higher Education Institute, Shiraz, Iran.
10.22034/road.2023.368246.2110
Abstract
The management of subway construction projects is very important due to the high cost and long duration and the economic, social and environmental impact. In order to properly and systematically monitor these projects, the critical factors of success in these projects must be identified, Prioritized and supervised them. For this purpose, in this research, the critical success factors in the projects are identified and categorized by reviewing the literature, then these factors are refined for metro construction projects with the fuzzy Delphi method. In the next step, the fuzzy DANP method is used to understand the interaction of the factors and obtain their weights. In the stage of identification of factors, 21 factors were identified and categorized in the four dimensions of finance, quality, sustainability, and organization, and 12 factors remained by performing two rounds of fuzzy Delphi. results show that The quality dimension affects the other three dimensions, which means the need to invest in quality to improve the performance of the project in all dimensions. Finally, the weights of the factors were obtained, which results shows the importance of the factors of ecological value and adaptation to weather conditions. These two factors are in the dimension of sustainability and it is important to pay attention to environmental issues in the success and sustainability of the project in the long term. The results of this research can be a guide for managers to effectively monitor subway construction projects to achieve success of various dimensions.
Keywords
Critical Success Factors
Metro
Fuzzy Delphi
Fuzzy DANP
-علاءالدینی، پویا، فایضی، الهام (1390). ارتقای پایداری شهری از طریق تمهیدات بدیل حمل و نقل: سنجش دست آوردها و چالشهای طرح آزمایشی دوچرخه اشتراکی در تهران، مطالعات شهری، شماره ۱، 90-77.
-عمران زاده ، بهروز، قرخلو، مسعود،  پوراحمد، امین (1391).  ارزیابی و تحلیل کارایی سیستم حمل و نقل BRT  و رضایت عمومی از آن در کلانشهر تهران. پژوهش­های جغرافیای انسانی (پژوهش­های جغرافیایی)، شماره 73 ، 38-19.
-فایضی، الهام (1390). ارتقا پایداری شهری از طریق اقدامات جایگزین حمل و نقل: ارزیابی دستاوردها و چالش­های طرح آزمایشی و چرخه مشترک در تهران. مطالعات شهری، 101­، 90-77.
-کاتب، غزاله (1399). طراحی مدلی جهت ارزیابی پیمانکاران در برون سپاری پروژه­های عمرانی شهرداری (مورد مطالعه: شهرداری منطقه3 تهران). نخبگان علوم و مهندسی، 5(1)، 67-51.
-مردمی، کریم . قمری، حسام (1393). الزامات تاثیر گذار در اجتماع پذیری فضای ایستگاه­های مترو. مدیریت شهری، شماره 27،­۴۰-۳۱.
-Abolhabib, Mohammad, Sharifi­, Farzad­, Rahimzadeh Dehaghani, Amir (2020). A hesitant fuzzy DANP for Identifying and prioritizing effects and challenges of green roof on mental health in developing countries, Department of Industrial Engineering, Islamic Azad University of Tehran, Iran.
-Adafin, J., Rotimi, J.O.B. and Wilkinson, S. (2021). An evaluation of risk factors impacting project budget performance in New Zealand. Journal of Engineering, Design and Technology, Vol. 19 No. 1, 41-61. 61. doi.org/10.1108/JEDT-03-2019-0056
-Ahmad, Hesha, An, Min, (2008). Knowledge management implementation in construction projects: AKM model for Knowledge Creation, Collection and Updating (KCCU), Int. J. Project Organisation and Management, Vol. 1,
No. 2. 133-166
-Akbari Ahmadabadi Ali, Heravi Gholamreza, (2019) The effect of critical success factors on project success in Public-Private Partnership projects: A case study of highway projects in Iran, Transport Policy, Vol. 73, 152-161.
-Alawamleh, Mohammad & Bani Ismail, Loay & Nahleh, Marwan & Qudah, Kamal. (2020). Role of open innovation in project management CSF. International Journal of Business Innovation and Research. V21. N4. 466-489. 466.
doi: 10.1504/IJBIR.2020.106013
-Banihashemi Saeed, Hosseini M. Reza, Golizadeh Hamed, Sankaran Shankar, (2017). Critical success factors (CSFs) for integration of sustainability into construction project management practices in developing countries, International Journal of Project Management, Vol. 35, Issue 6, 1103-1119.
-Barry, B., Braun, J. and Derocchi, M., (2010). Development and Evaluation of a Decision Model for Approval of Civil Engineering Independent Study Projects. Annual Conference & Exposition, American Society for Engineering Education.
-Brage-Ardao, R., Graham, D. J., & Anderson, R. J. (2015). Determinants of Train Service Costs in Metro Operations. Transportation Research Record, 2534(1), 31–37.
-Bodea, Constanta-Nicoleta & Dascalu, Maria. (2012). Designing an Innovative Training Tool, A Formative E-Assessment System for Project Management. 10.5772/29465.
-Burkhart R, (1995), Survey results to the three biggest problems, Washington, D.C., USA: Industrial Research Institute. 1196-1212.
-Cheng, C.H. & Lin, Y, (2002), Evaluating the best main battle tank using fuzzy decision theory with linguistic criteria evaluation. European Journal of Operational Research, 142,174-186.
-Chun W.J. & Tang T.H. Hsun S.M. & Hui F.H, (2010). Governmet performance evaluation using abalanced scorecard with a fuzzy linguistic scale, The Service Industries Journal, 30(3). 449-462.
-Fernández-Sánchez, Gonzalo. Rodríguez-López, Fernando (2010). A methodology to identify sustainability indicators in construction project management—Application to infrastructure projects in Spain, Ecological Indicators, Vol. 10, Issue 6, 1193-1201.
-Fleming, Q. W, and Koppelman, J. M, (2010). Earned value project management. Project Management Institute.
-Gimenez, C. Sierra, V. Rodon, J. (2012). Sustainable operations: Their impact on the triple bottom line, International Journal of Production Economics, Vol. 140, Issue 1, 149-159.
-Gomes, Jorge. Romão, Mário. (2016). Improving Project Success: A Case Study Using Benefits and Project Management, Procedia Computer Science, Vol. 100, 489-497.
-Hasseb, M., Xinhai-Lu, A., Bibi, M., & Dyian, W. R, (2014). Problems of projects and effects of delays in the construction industry of Pakistan. Austr. Journal of Bus. Manage. Res, 1 (5): 41-50.
-Hemanata., D, Anil sawhney, K.C. Iyer & S. Rentala. (2012). Analysing factors affecting delays in Indian construction projects. International Journal Of Project Management. Vol.30, 479-489.
-Ihuah Paulinus Woka, Iyenemi Ibimina Kakulu, David Eaton, (2014). A review of Critical Project Management Success Factors (CPMSF) for sustainable social housing in Nigeria, International Journal of Sustainable Built Environment, Vol. 3, Issue 1, 62-71.
-Ika, L. A. (2009). Project Success as a Topic in Project Management Journals. Project Management Journal, 40(4), 6–19. doi.org/10.1002/pmj.20137
-Iqbal, Syed Muhammad Javed; Zaman, Umer; Siddiqui, Suleman Hafeez; Imran, Muhammad Kashif (2019). Influence of transformational leadership factors on project success, Pakistan Journal of Commerce and Social Sciences (PJCSS), Johar Education Society, Pakistan (JESPK), Lahore, Vol. 13, Iss. 1, 231-256.
-Izabela Andressa Machado dos Santos; Gladys Dorotea Cacsire Barriga; Daniel Jugend; Paulo Augusto Cauchick-Miguel (2019). Organizational factors influencing project success: an assessment in the automotive industry, Production, Vol.29,1-13.
-Jian Zuo, Xianbo Zhao, Quan Bui Minh Nguyen, Tony Ma, Shang Gao, (2016). Soft skills of construction project management  professionals and project success factors: a structural equation model. Engineering, Construction and Architectural Management, Vol. 25 No. 3, 425-442.
doi.org/10.1108/ECAM-01-2016-0016
-Jitpaiboon, T., Smith, S. M., & Gu, Q. (2019). Critical Success Factors Affecting Project Performance: An Analysis of Tools, Practices, and Managerial Support. Project Management Journal, 50(3), 271–287.
-Kassem, M., Khoiry, M.A. and Hamzah, N. (2020). Assessment of the effect of external risk factors on the success of an oil and gas construction project. Engineering, Construction and Architectural Management, Vol. 27 No. 9, 2767-2793. 
doi.org/10.1108/ECAM-10-2019-0573
-Kiani Mavi, Reza. Standing, Craig. (2018). Critical success factors of sustainable project management in construction: A fuzzy DEMATEL-ANP approach, Journal of Cleaner Production, Vol. 194, 751-765.
-Lynn A. Keeys, Martina Huemann, (2017). Project benefits co-creation: Shaping sustainable development benefits. International Journal of Project Management, Vol. 35, Issue 6, 1196-1212
-Martens, M, L.  Carvalho, M. M. (2017). Key factors of sustainability in project management context: A survey exploring the project managers' perspective, International Journal of Project Management, Vol. 35, Issue 6, 1084-1102,
-Matilda, Alexandrova, &  Lilyana, Ivanova-Stankova. (2013). Critical success factors of project management: empirical evidence from projects supported by eu programmes. 9th international asecu conference on systemic economic crisis: current issues and perspectives.
-Matthews, J., Stanley, T. and Davidson, P. (2018). Human factors and project challenges influencing employee engagement in a project-based organisation (PBO). International Journal of Managing Projects in Business, Vol. 11 No. 4, 873-885. 
doi.org/10.1108/IJMPB-04-2017-0043
-Mcleod, L., Doolin, B., & Macdonell, S. G. (2012). A Perspective-Based Understanding Of Project Success. Project Management Journal, 43, 68-86.
-Mulder, J. & Brent,  A.C. (2006) Selection of Sustainable Rural Agriculture Projects in South Africa: Case Studies in the LandCare Programme, Journal of Sustainable Agriculture, 28:2, 55-84. doi: 10.1300/J064v28n02_06
-Ngacho, C. and Das, D, (2013). A performance evaluation framework of development projects: An empirical study of constituency development fund (CDF) construction projects in Kenya. International Journal of Project Management, 32(3), 492-507.
-Nethathe, J. M., Van Waveren, C. C., & Chan, K. Y. (2011). Extended critical success factor model for management of multiple projects: An empir ical view from Transnet in South Africa. South African Journal of Industrial Engineering, 22(2), 189-203.
-Osorio, P. C. F. Quelhas, O, L, G. Zotes L, P. (2014). Critical Success Factors in Project Management: An Exploratory Study of an Energy Company in Brazil. Global Journal of Management and Business Research, 14(A10), 39–50.
-Pewdum W. T., Rujirayanyong; V., Sooksatra, (2009). Forecasting Final Budget and Duration of Highway Construction Projects,. Engineering, Construction and Architectural Management, Vol. 16, No. 6, 544‑557.
-Satish Kumar Viswanathan, Kamalendra Kumar Tripathi & Kumar Neeraj Jha (2019). Influence of risk mitigation measures on international construction project success criteria – a survey of Indian experiences, Construction Management and Economics, v38, 207-222.
-Shakeri Hedieh, Khalilzadeh Mohammad,(2020) Analysis of factors affecting project communications with a hybrid DEMATEL-ISM approach (A case study in Iran), Heliyon,Vol. 6, Issue 8, ISSN 2405-8440.
-Thomson, C., El-Haram, M. A., & Emmanuel, R. (2011). Mapping sustainability assessment with the project life cycle. Engineering Sustainability, 164(2), 143-157. doi.org/10.1680/ensu.2011.164.2.143
-Vittal S. Anantatmula & Parviz F. Rad (2018) Role of Organizational Project Management Maturity Factors on Project Success, Engineering Management Journal, 30:3, 165-178.
doi: 10.1080/10429247.2018.1458208
-Xing Y., Horner R.M.W., El-Haram M.A., Bebbington J. (2009). A framework model for assessing sustainability impacts of urban development. In Accounting Forum Vol. 33, No. 3, 209-224.
-Yuanyuan Li, Huanbin Song, Peidong Sang, Po-Han Chen, Xingmin Liu, (2019). Review of Critical Success Factors (CSFs) for green building projects. Building and Environment, Vol. 158, 182-191.
-Zarina Alias, E.M.A. Zawawi, Khalid Yusof, N.M. Aris, (2014). Determining Critical Success Factors of Project Management Practice: A Conceptual Framework, Procedia - Social and Behavioral Sciences, Vol.153, 61-69.
-Zawawi, E.M.A. Kamaruzzaman, S.N., Z. Zulkarnain, Ithnin, S.H., (2011). A Conceptual Framework for Describing CSF of Building Maintenance Management, Procedia Engineering, Vol. 20, 110-117.